Keep in touch with patients and show your practice values them
The patient journey consists of five key phases, each of which must be nurtured and understood to create a patient experience that is second to none. Along the way, one of these critical phases is the patient experience. Do you know just how vital it is to the livelihood of your practice?
of consumers, or more, will stop doing business with a company if they are dissatisfied with 80 customer service.
Patient newsletters will help you break through the digital noise and reach patients in their homes – 100% of the time. This piece of direct mail from Patient NEWS works, not only because of its eye-catching design and large stand-out format, but because of its quality content. With it, dental practices can effectively communicate the value of maintaining one’s oral health and highlight the mouth-body connection. Patients appreciate this value-added information, which reminds them…